Effective: 2026-06-02 · Version 1.0
These terms govern your use of Coreproma Jobs Tracker. By signing up you agree to be bound by them. If you don't agree, please don't use the service.
We grant you a non-exclusive, non-transferable, worldwide right to access the Service for the duration of an active subscription, solely for your internal business use. The Service is provided as a service — we host it, we maintain it, you don't get a copy of the source code.
3.1 You sign up by completing the registration form and verifying the email address provided. Each customer must have at least one user with the Admin role.
3.2 You're responsible for the actions of all your Authorised Users, including keeping their credentials secret. Tell us promptly if you suspect a credential has been compromised.
3.3 You may invite as many Authorised Users as your plan allows. Suspending or removing users is your responsibility — we provide the tooling.
You agree not to:
We may suspend or terminate accounts in clear breach of this clause, with notice where practicable.
5.1 Every new tenant gets a 7-day baseline trial, no card required.
5.2 Completing the onboarding checklist (email verified, ≥1 additional user, operating base set, ≥1 client, ≥1 job or "I'm just exploring") within those 7 days automatically extends the trial to a total of 30 days.
5.3 If you don't complete the checklist by day 7, the tenant is suspended (data preserved, sign-in disabled). You have a further 7 days to subscribe before the data is purged per §13.
6.1 Payment processor. All subscriptions are processed by Stripe Payments UK Limited. We don't store full card numbers — Stripe is the controller for payment-method data.
6.2 Pricing. Current pricing is published on https://coreproma.com/pricing. We'll give you at least 30 days' notice of any price increase by email to your billing contact; you may cancel before the increase takes effect.
6.3 Billing cycle. Subscriptions renew monthly or annually as chosen at signup. The first charge happens at the end of the trial (or immediately if you skip the trial). Subsequent charges fall on the same day of the following billing cycle.
6.4 Failed payments. If a payment fails:
6.5 Refunds. Monthly subscriptions are non-refundable for the current month. Annual subscriptions cancelled mid-cycle are refundable pro-rata for full unused months only, less a £25 administration fee.
6.6 Taxes. Prices are exclusive of VAT and any other applicable taxes; we charge these in addition where required.
7.1 You retain ownership of all Data you upload. We claim no rights over it except as needed to provide the Service.
7.2 You grant us a limited licence to host, process, transmit and display the Data solely for the purpose of operating the Service for you.
7.3 We retain ownership of the Service itself, including any improvements made during the term. Aggregated, de-identified statistics about Service usage may be used to improve the product.
7.4 If you submit feedback or feature ideas, you grant us a free, perpetual licence to use them without obligation to credit or compensate you.
Each party will keep the other's confidential information confidential, use it only as needed to perform under these terms, and protect it with at least reasonable care. This obligation survives termination for 3 years.
9.1 We follow industry-standard security practices: encryption in transit (TLS 1.2+), encryption at rest (Azure-managed keys), role-based access control, audited mutations, regular dependency patching, isolated production keys via Azure Key Vault.
9.2 Personal data processing is governed by our Privacy Policy at /privacy. We are the data processor for your operational data; you are the controller of any personal data of your employees, clients, or third parties that you choose to put into the Service.
9.3 We notify you of any personal-data breach affecting your tenant within 72 hours of confirming it.
10.1 Target uptime: 99.5% per calendar month, measured on the production region. Excluded: scheduled maintenance announced ≥24 hours in advance, force-majeure outages of our underlying providers (Azure, Stripe).
10.2 Service credits: if monthly uptime falls below 99.5%, your next month's bill is credited proportionally on request. Maximum monthly credit: 100% of that month's fee.
10.3 The Service is provided on a best-effort basis outside the above SLA; we don't warrant fitness for any specific purpose, uninterrupted operation, or freedom from bugs.
11.1 Caps. To the maximum extent permitted by law, each party's total liability under these terms is capped at the fees paid (or payable) by the Customer in the 12 months preceding the event giving rise to the claim.
11.2 Excluded losses. Neither party is liable for indirect, consequential, or special losses, including loss of profits, business interruption, or loss of data not caused by our gross negligence.
11.3 Carve-outs. The caps in §11.1 don't apply to: liability for death or personal injury caused by negligence; fraud; breach of confidentiality under §8; or any liability that can't be excluded by law.
12.1 These terms apply from sign-up until cancelled by either party.
12.2 You may cancel at any time from the billing page (when shipped) or by emailing support@coreproma.com. Cancellation takes effect at the end of the current billing cycle; you keep access for the cycle you've already paid for.
12.3 We may terminate immediately, with written notice, if you materially breach these terms (notably §4 Acceptable use) and don't cure within 14 days, or if you become insolvent.
13.1 You may export your Data at any time during the term via the export endpoint (JSON+CSV).
13.2 On termination we keep your data for 30 days to allow recovery, then permanently delete it from production systems and routine backups. Audit logs and billing records may be retained per the Privacy Policy retention schedule (legal obligation).
13.3 You may request earlier deletion in writing; we honour it within 14 days subject to the audit/billing retention above.
14.1 We may revise these terms. Material changes (anything affecting pricing, refund policy, liability, data handling, or your termination rights) will be notified at least 30 days in advance by email to your billing contact and via an in-app banner.
14.2 Continued use after the effective date constitutes acceptance. You may cancel during the notice period if you don't agree.
Workwiz Limited · Companies House 04999377 · support@coreproma.com